This depends on which Spectrio Engage Kiosk product you have. Are you setting up a tablet kiosk with a Samsung tablet or Apple iPad? Or are you setting up a large format kiosk?
For the tablet kiosk, this is extremely simple. If you’ve purchased your tablet from Spectrio Engage, our team has already done most of the setup for you. All you need to do is review the appropriate setup document here to connect the tablet to your WiFi; just skip down to the section for setting up the internet connection. Then launch the kiosk app and you will see a white Spectrio Engage screen with a four-character registration key. If you’re purchasing your own tablet, then the setup document will walk you through installing the application as well, and then your process will be the same.
Simply call in to our friendly support team at 800-584-4653 x6504 and they will assist you with registering and configuring your hub and channel. Check out the Network section to learn more about Spectrio Engage hubs and channels.
If you’ve purchased a Large Format Kiosk from Spectrio Engage, the Spectrio Engage player will be shipped to you including an HDMI cable for the video signal and a USB cable to connect to the screen for the touch capabilities. Install the player where you wish to house it, and connect the HDMI cable and USB cable to the TV screen. You’ll also want to have a USB mouse and keyboard set handy, so that you can navigate through Windows if there are any issues with the touch capabilities or the touch settings need to be reset. When the player launches, it will start into the kiosk application, which our team will already have setup for you. You will need to give the player an internet connection. To exit the presentation, tap or click on all 4 corners of the screen starting from the top right and working around clockwise. This will pull up a number pad to enter the code 8981 to close the kiosk application. Now you can navigate to the network and internet settings to configure the internet connection if it did not connect automatically when you plugged the network cable in. Once it’s ready to go, simply navigate to the Startup folder in the Start menu, and click the shortcut to relaunch the kiosk.
If you run into any trouble or have any questions, please contact our support team at email@example.com or 800-584-4653 x6504