My media system is showing a black screen with a blue bar at the top. Restart the media system by unplugging the power cable, waiting 15 seconds, and then plugging in the power cable again. If the black screen with the blue bar is displayed again, please contact Spectrio Support at 800.584.4653. Related articles Standard Player - Network Diagram My media system is showing a red "Difficulty Accessing Network" message. My media system is showing a black screen with an orange bar at the top. My touch screen is black.