My media system is showing a black screen with a blue bar at the top. Restart the media system by unplugging the power cable, waiting 15 seconds, and then plugging in the power cable again. If the black screen with the blue bar is displayed again, please contact Spectrio Support at 800.584.4653. Related articles My media system is showing a black screen with an orange bar at the top. My media system is showing a red "Difficulty Accessing Network" message. Standard Player - Network Diagram My touch screen is black. My TV is showing old or out of date content.