Updates are distributed from our server to your CommandCenterHD instance(s) as new features become available. All updates are provided at no charge. Updates can be automatic, scheduled, or manual. Manual updates will require a request from an admin on your account to our support staff to get the update pushed out. If you would like to know more about the update options for CommandCenterHD please reach out to your Account Manager for more details at 800-584-4653 or at firstname.lastname@example.org.
How are media player updates handled?
Firmware updates are downloaded and automatically installed on your media players once your CommandCenterHD account has been upgraded.
Can you help our IT professional install the network?
Unfortunately, we cannot. Networks are not our specialty. However, we can assist in developing the planning guide for your digital signage deployment as it relates to CommandCenterHD.