What Operating System is my PC required to run your digital media player? We recommend running Windows 10 on a PC that is rated with a Windows Experience Index rank of 5 or higher. Related articles What is a DMP? If my internet connection goes down, do my screens/displays freeze or go blank? How Do I Reboot a Player From CCHD? My display is black; however, my media player is currently powered on. Do I have to open ports in my network to access the CommandCenterHD system?