Do I have to pay to upgrade CommandCenterHD? No. All upgrades come at absolutely no cost. We are just upgrading the software with added features and ease of use. Related articles Who do I coordinate or schedule an upgrade with for CommandCenterHD? Why do I need to upgrade my CommandCenterHD account? How are CommandCenterHD system updates handled? How long does it take for my CommandCenterHD to upgrade? Why didn't my CommandCenterHD upgrade happen automatically when it was available?