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  1. Spectrio
  2. Digital Signage
  3. CommandCenterHD
  4. Troubleshooting
  5. General Troubleshooting

General Troubleshooting

  • CommandCenterHD (CCHD) Removing TLS 1.0 and TLS 1.1
  • Why is my weather showing ‘n/a’?
  • My display is black; however, my media player is currently powered on.
  • The content on my video wall screens is not lining up.
  • I do not have an ID or Zone associated with my CommandCenterHD (CCHD) account and I am being prompted to enter it in the MediaBridge setup screens, what should I do?
  • I uploaded a video in MediaHD, but the video does not show up in CampaignsHD. Why?
  • Why can’t I connect to my media player with my web browser?
  • Why is my Soft Player deleting the software after it reboots?
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