General Troubleshooting
- Why is my weather showing ‘n/a’?
- My display is black; however, my media player is currently powered on.
- The content on my video wall screens is not lining up.
- I do not have an ID or Zone associated with my CommandCenterHD (CCHD) account and I am being prompted to enter it in the MediaBridge setup screens, what should I do?
- I uploaded a video in MediaHD, but the video does not show up in CampaignsHD. Why?
- Why is my media player not responding/locked up?
- Why can’t I connect to my media player with my web browser?
- Why is my Soft Player deleting the software after it reboots?