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  1. Spectrio
  2. Digital Signage
  3. CommandCenterHD
  4. FAQs
  5. Media & Content

Media & Content

  • What is MediaHD?
  • Creating a campaign with a collection of images using MediaHD
  • What video file formats are supported in CommandCenterHD?
  • Can I play videos from YouTube on my digital signage, using CommandCenterHD?
  • Supported Media Types for CommandCenterHD Digital Signage
  • What is the TemplatesHD?
  • What size should my background images be for TemplatesHD?
  • Can I download media that I’ve uploaded to MediaHD?
  • When I upload a remote image it says ‘Loading . . .’ where the image should be, why?
  • The remote image I uploaded will not display properly, why?
  • The media I just uploaded is not playing on my screen(s), why?
  • Are there any file size limitations for the content I can upload to CommandCenterHD?
  • How do I get the best playback quality for my videos?
  • What is the ‘Cache’ option under Remote Images?
  • I uploaded an image to the MediaHD but it is not available while editing my slides and/or templates, why?
  • Why do the images and/or video on my display look fuzzy or distorted?
  • I uploaded a video in CommandCenterHD, now there is a yellow caution light in the Edit column. What do I do?
  • How long does it take before my video becomes available in CommandCenterHD after upload?
  • I am uploading a video in CommandCenterHD but the page loader just keeps spinning, why?
  • What types of video formats does CommandCenterHD support?
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