Please follow these steps to perform a playlist rollback:
- Press the QMENU button
- Use the ARROW DOWN button until you see DIAGNOSTICS and press ENTER
- Use the ARROW DOWN button until you see PLAYLIST ROLLBACK and press ENTER
- The unlock code is UP UP DOWN DOWN ENTER
- Choose the appropriate playlist and press ENTER
Please gather all of the content updates by following the directions below and call Support
- Press the QMENU button
- Use the ARROW DOWN button until you see HELP and press ENTER
- Use the ARROW DOWN button until you see CONTENT UPDATES and press ENTER
- Please record all lines for each update
Please record the Zone info
- Press the QMENU button
- Use the ARROW DOWN button until you see MAIN MENU and press ENTER
- Use the ARROW DOWN button until you see DIAGNOSTICS and press ENTER
- Use the ARROW DOWN button until you see Zone 1 info and press ENTER
- Record all information
Call Support to have the missing updates sent even if the playlist rollback restored music