Troubleshooting
- My hub is red and says “needs immediate attention.” How do I fix this?
- How do I know that everything is working correctly?
- My screen says “no signal.” What do I do?
- Old content is playing on my screen.
- I’m seeing a “No channel assigned to this display” on my screen.
- My screen is displaying a green clock. How do I get my content on the screen?
- I’m seeing the Windows Desktop. How do I get my show to play again?
- My project isn’t running. I’m just seeing apps and shortcuts. What do I do to get it running again?
- My kiosk is displaying the wrong project or an old project.
- Old messages are playing on the phone system.
- There’s no music playing.
- The display screen is stuck on loading or initializing.
- The time is wrong on the player.
- The player is displaying scheduling error.
- The Playlist is expired.
- The player is reading software update or error 2.
- The player is offline.
- The Disc Drive is stuck