How do I reset my password for my Hardware MediaBridge?

Connect a monitor and keyboard to the relay server. Once booted, enter “resetpassword” in the field to reset the password to “default”. Then follow the steps under “Reset Your Password”  per the initial configuration:

1. After you have configured your account settings, reset the default system password by clicking on the “Reset Password” link.
2. Assign the password of your choice. Must be at least six characters long and alphanumeric (no special characters or spaces).
3. Be sure to write the password down or copy to a password protected spreadsheet for easy access.
4. Click the “Save” button.

Issues?

Give us a call at 877-607-0562 or email cchdsupport@spectrio.com.