Why Do I Need a Family Manager Account?
With a family manager account, you can help manage your loved one's Share experience. Using the Share app or web portal, you can add new photos and videos and organize them into meaningful albums, create calendar appointments to help remind them of upcoming events, and control who is contacting them and what options appear on their In-Room Share TV. You can also access all of the community information to stay up-to-date and see which activities your loved one is attending.
How Do I Get a Family Manager Account?
The community staff can create a Family Manager account for you - just provide them with your name and preferred email address. When the account has been created, you will receive an email that contains a QR Code that you can use to log in via the Share mobile app.
The email also contains a temporary password that you can use to log in on the app or via the web portal if you prefer.
The first time you log in, you will be asked to set your password. If you ever forget your password, you can easily reset it from the app or web portal login screen by using the Forgot Password link.
How Do I Use My Family Manager Account?
A helpful guide on using your family manager account is linked below. You can also browse the articles in this Share Help for Families category for more information.